New Publication Scheme section 5: our policies and procedures

Policies and procedures for conducting university business

The codes of practice and School regulations can be accessed from the A–Z of School regulations and codes of practice| web page.

Regarding handling requests for information, please see the following web pages:

• Data Protection
• Freedom of Information

Procedures and policies relating to student services

For information about student admission and registration please see the following web pages:

• Graduate
• Undergraduate

For infomation about student accommodation please see the Accommodation for students| web pages.

For details about the management of the student records system, please see the Student Record| (pdf).

Assessment of external qualifications:

• Graduate
• Undergraduate

Internal student complaints and appeals:

• Making a complaint
• Appeals

Code of student discipline:

• Disciplinary regulations
• Plagiarism and academic offences 

Procedures and policies relating to Human Resources

• Terms and conditions of employment
• For details about collective bargaining and consultation with trade unions, please see the Joint Negotiating and Consultative Committee (JNCC) Terms of reference web page.
• Grievance
• Harassment and bullying
• Public interest disclosure

For details about specific procedures and policies in place to aid staff development, please see the following web pages:

• Induction – available on request from Dan Bennett d.bennett@lse.ac.uk
• Perfomance Development Reviews (PDRs)
• Promotions for academic staff
• Promotions for administrative staff

Procedure and policies relating to recruitment

For general information about recruitment, please see the Recruitment| section of the HR Division's web pages.

For details of all current vacancies at LSE please check the online recruitment system, which can be accessed from ther Jobs at LSE| web page.

Code of conduct for members of governing bodies

The Code of conduct| (pdf) is available for download.

Equality and Diversity

• Equality and Diversity general information
• Schemes and reports can be accessed from the Legal and Compliance Team web page.

Health and safety

For health and safety general information, policies, procedures, etc, please see the Health and Safety| web pages. 

Estate Management

Cleaning and waste disposal: see the Cleaning| web page.

Estates strategy and plan: A new estate strategy is being drawn up to guide the development of the LSE estate over the next decade.

Other Estates Division facilities and services:

• Security, Reception and Porters
• Post Room
• Reprographics
• LSE Sportsground

Estates Division Facilities Management service contractors:

• Stationery Supplier: Office Depot
• Cleaning Contractor: ISS
• Blinds Contractor: Grosvenor Contracts Ltd
• Pest Control Contractor: MITIE Pest Control
• Female hygiene: Sanaway
• Window Cleaning: Advance Cleaning Services Ltd

Grounds and building maintenance:

• For information about major works and projects, please see the Campus improvements and long term maintenance programme 2010 web page
• For news and general information, please see the Estates Division web pages
• Maintenance newsletters

Complaints policy

For general issues, please refer to the Complaints| web page. 

For issues related to FoI, DP and EIR, please refer to the Who we are and what we do| web page.

Records management and personal data policies

Information security: please see the Information security| web page.

Records retention and archiving policies:

• For further details relating to the LSE archives, please see the Collection policy web page
• Records retention schedules

Data protection: please see the Data protection| web pages. 

Research policy and strategy

• Quality assurance procedures: please see the guidance for Research students
• Intellectual property policy: currently being drafted
• Ethics policy: please see the Research policy and ethics web pages
• Research applications and approvals: as part of the Research committee Terms of reference
• Knowledge transfer: see the LSE Enterprise web pages

Charging regimes and policies

• Data Protection: £10 per request
• Freedom of Information: only costs of photocopying
• Student fees and accommodation costs are covered elsewhere in the scheme.