This document describes how to connect to the eduroam network service. It will let you use the wireless network at other universities participating in the eduroam service. For further information, see eduroam.
You must ensure that you have upgraded your device to version 2.0 or above. You can check and upgrade the firmware version by connecting the device to iTunes. You must also ensure that you are in proximity of an eduroam wireless hotspot.
From the Home screen click Settings
Click Wi-Fi. Ensure the Wi-Fi is set to On
From the list of available wireless networks, click eduroam
In the Username field enter your LSE email address e.g firstname.lastname@example.org
In the Password field enter your LSE password and click Join
Click Accept to accept the LSE's Eduroam security certificate
A tick will appear next to eduroam when the iPhone connects to the network.
Note: To disconnect from the eduroam wireless network, turn the wireless off
If you are experiencing problems connecting, you may need to remove any profiles you have used to previously access campus wireless before attempting to connect to eduroam.
Removing wireless profiles:
Go to Settings. Choose Wi-Fi
Select the blue i icon next to eduroam
Choose Forget this Network
Repeat this for any other LSE wireless network profiles before attempting to reconnect to eduroam.
Some users have found that their device automatically connects to The Cloud WiFi network. The Cloud is for use by guests; all LSE staff and students should connect to eduroam. If you find that your device indicated that you are connected to the internet but that services are not working, please ensure you are connected to the eduroam network.
Reviewed November 2013