Estates Division Service request (helpdesk)

Maintenance requests|
Used to report electrical, plumbing, heating, cooling and fixture related issues and problems to existing facilities on campus. Typical examples are lamp changes, installation of shelves, broken glass and blocked toilets. Also used for whiteboard and noticeboard requests.  

Additional or replacement locks| (Departmental Administrators only)

Digital and Salto lock reprogramming| (Departmental Administrators only)

For information on the standard Salto locks times schedules to landing/departmental doors and staff/student fobs, please see A - Z of services| under Salto locks.

Additional/Replacement Keys| (Departmental Administrators only)

Door plate request form|
For submitting request for new or updated room door plates. It can take some time to process door plate requests. Please check with the Help Desk before resubmitting your request as duplicate requests can cause confusion and delays.

Out of hours maintenance support form|
Where a department requires direct labour support for an out-of-hours function.  Please note the overtime costs are usually charged to the department making the out-of-hours request. 

Estates cleaning requests/ issues|
Used to report any cleaning issues, bin emptying requests, environmentally friendly disposal of office related waste such as old printer cartridges, and any other issues dealt with by the Environmental Supervisor. 

Telecomms request form| (For Telecomms use only - other departments requesting a Telecomms related service please contact Telecomms direct)

Data point form| (for use by IT services only)
Please log your request with IT Services who will then arrange the works with Maintenance.

New Works Request form|
Any improvements or new works to facilities, including painting and decorating.

Estates.space.requests@lse.ac.uk|
Office moves and space management requests including allocation of space, relocation, acquisitions and disposals.

Disability access queries|

Peacock Theatre request form| For use by Saddlers Wells personnel.