IT Help Desk
For support regarding School-owned hardware and software on the LSE network, network and email account issues and general IT queries.
Email: IT.Helpdesk@lse.ac.uk|
Phone: +44 (0) 20 7955 6728
Extension: 6728
Fax: +44 (0) 7852 3507
Location: 1st Floor, Library
Opening hours:
Mon - Fri: 9.30am - 7.50pm
Sat - Sun: 11.00am -5.50pm
You can also contact your support team through Virtual IT Assistance (VITA)|
Laptop Surgery
The Laptop Surgery| provides assistance connecting to LSE resources from off-site and connecting personally-owned laptop and mobile devices to the LSE network.
Email: ITS.Remote.Support@lse.ac.uk|
Location: S198, St. Clements Building
We also provide support in residences|
Laptop Surgery opening hours|
Training
For training| in basic web design and Microsoft Office and professional IT certification.
Email: IT.Training@lse.ac.uk|
Phone: +44 (0) 20 7955 6223
Extension: 6223
Location: S100, St. Clements Building
Opening Hours:
10:00 - 17:00 (Monday - Friday)
Telecoms
The telecoms| team handle queries regarding telephones, faxes, voicemail and other telecoms services.
Email: Telecoms@lse.ac.uk|
Phone: +44 (0) 20 7405 7686 (switchboard)
Extension: 2222 (fault line); 0 (switchboard)
Location: A104, Old Building
Opening Hours:
09:00 - 17:30 (Monday - Friday). Outside of these hours, the Security Desk in the Old Building take over the main switchboard calls.
Accessibility
IT accessibility information| for students and staff with disabilities.
Email: ITS.Disabilities.Support@lse.ac.uk|
Phone: +44 (0) 20 7955 6947
Location: First floor Library
To book an appointment, please contact the IT Help Desk|.
General enquiries
For all other enquiries or general information about IT Services.
Email: ITS.Admin@lse.ac.uk|
Phone: +44 (0) 20 7955 7727
Fax: +44 (0) 20 7955 7600
Location: Admin Office, S185,
St Clements Building
Opening hours:
09:00 - 17:00 (Monday - Friday)
Self Service Portal
Log, track and update IT support calls you make through the IT Services Self Service Portal|. For more information visit our FAQ's.