These FAQs are a work-in-progress. If you have any comments please use the Enquiries form|.
Please see Admission to the Library|
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Renewing books is not available from the email enquiry service.
You can renew your books online from the Library catalogue|. Login using your normal LSE id and password and you will see a n option for 'Your loans and renewals'.
If this does not work, see Why couldn’t I renew my books online|?
You can also phone the renewals number on 020 7955 7229 which is staffed from 9a.m. to 5 p.m. Monday to Friday. Outside of these hours we will do our best to answer the phone during opening hours but you may need to be patient.
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There are two common reasons why the Library catalogue won’t allow you to renew your books automatically:
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if a book has been reserved (sometimes we say it has a hold placed on it) by someone else you will not be able to renew it. As this is always a possibility we ask that you try to renew your books in plenty of time to be able to bring them back if they are required by another user.
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if you have an outstanding fine the system will not allow you to renew your books. This will be true if any of the books you have are overdue, so do please try to renew them in plenty of time.
If you need staff help with renewals please call 020 7955 7229
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If you search for an item and find it is on loan to another user you can place a request for it by following the instructions below:
Locate the item using the Library Catalogue.
View the full record.
Click on 'Place a request'
Currently this will take you to our classic catalogue. Next ...
Click on the Requests and Inter-lending button.
Choose the LSE Book Request option from the Request drop down menu.
You will asked to enter your Library barcode number, your Library PIN and your last name. NB. Your Library barcode number is the ten-digit number above the barcode on your Library card. If you do not know your PIN number please see What is my PIN number|?
Choose to request a Main Collection, Course Collection or Any Copy of the item you require.
For security purposes you are asked to enter your Library barcode number again.
If needed, add in any additional comments in the field below. If the item is not needed after a particular date, please edit the date in the Not needed after field.
Click on Submit Request to place the request.
The message Your User Initiated Request was successful tells you that your request has been placed. If you do not see this message, please try again or ask a member of Library staff.
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Common reasons why you might not be able to reserve a book include:
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The book is not on loan
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If you have overdue books or outstanding fines on your Library account
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Borrowing some items is not possible for some classes of user.
If you need staff help with reservations please call 020 7955 7225
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Your PIN (Personal Identification Number) number is a four-digit security number. It helps you to use certain functions on the Library’s classic catalogue |like checking how many books you have out, or renewing your books online. For security reasons under the Data Protection Act we cannot tell you what your PIN number is over the phone - you must come into the Library with your Library card.
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Please see the Programmes and courses web-pages at http://www.lse.ac.uk/programmesAndCourses|
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Unfortunately the Library does not have the resources to offer this type of service.
If you are a member of LSE we will try to find out where the information you require is located and let you know.
If you are not a member of LSE you may be able to visit the Library to do your research, please see our Admissions| pages.
If you are unable to visit the Library you are welcome to search our Library catalogue at http://catalogue.lse.ac.uk|
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We are unable to do this directly. However, you might find that your own university or public library is able to get you a copy by a service known as Inter-Library Loan.
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