Willcocks, Leslie

Lacity, Mary and Willcocks, Leslie P. (2013) Outsourcing business processes for innovation. MIT Sloan management review, 54 (3). pp. 63-69. ISSN 1532-9194

Abbott, Pamela and Zheng, Yingqin and Du, Rong and Willcocks, Leslie (2013) From boundary spanning to creolization: a study of Chinese software and services outsourcing vendors. The journal of strategic information systems, ISSN 0963-8687

Willcocks, Leslie P. and Oshri, Ilan and Hindle, John (2012) Best of breed versus bundled services. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced outsourcing practice: rethinking ITO, BPO and cloud services . Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Lacity, Mary C. and Willcocks, Leslie P., (eds.) (2012) Advanced outsourcing practice: rethinking ITO, BPO and cloud services. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Lacity, Mary C. and Willcocks, Leslie P. (2012) Preface: advanced outsourcing practice: rethinking ITO, BPO and cloud services. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced outsourcing practice: rethinking ITO, BPO and cloud services . Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Lacity, Mary C. and Willcocks, Leslie P. and Solomon, Stan (2012) Robust practices from two decades of ITO and BPO research. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced outsourcing practice: rethinking ITO, BPO and cloud services . Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Lacity, Mary C. and Willcocks, Leslie P. (2012) What providers say about establishing the outsourcing arrangement. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced outsourcing practice: rethinking ITO, BPO and cloud services . Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Willcocks, Leslie P. and Lacity, Mary C. (2012) What providers say about managing outsourced services. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced outsourcing practice: rethinking ITO, BPO and cloud services . Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Willcocks, Leslie P. and Venters, Will and Whitley, Edgar A. and Hindle, John (2012) Shifting to cloud services: current challenges and future opportunities. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced outsourcing practice: rethinking ITO, BPO and cloud services . Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Kovasznai, Dorottya and Willcocks, Leslie P. (2012) Projects – managing escalation in IT outsourcing. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The new IT outsourcing landscape: from innovation to cloud services . Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Willcocks, Leslie P. and Lacity, Mary C., (eds.) (2012) The new IT outsourcing landscape: from innovation to cloud services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Willcocks, Leslie P. and Lacity, Mary C. (2012) Introduction: the emerging IT outsourcing landscape. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The new IT outsourcing landscape: from innovation to cloud services . Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Lacity, Mary C. and Khan, Shaji A. and Yan, Aihua and Willcocks, Leslie P. (2012) Mapping the IT outsourcing landscape: review and future directions. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The new IT outsourcing landscape: from innovation to cloud services . Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Lacity, Mary C. and Khan, Shaji A. and Willcocks, Leslie P. (2012) Theory in outsourcing: the new challenge. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The new IT outsourcing landscape: from innovation to cloud services . Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Abbott, Pamela and Zheng, Yingqin and Dhu, Rajesh and Willcocks, Leslie P. (2012) Offshoring – cross cultural strategies. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The new IT outsourcing landscape: from innovation to cloud services . Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Willcocks, Leslie P. and Griffiths, Catherine (2012) Capabilities – the neglected role of middle management in outsourcing and offshoring. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The new IT outsourcing landscape: from innovation to cloud services . Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Whitley, Edgar A. and Willcocks, Leslie P. (2012) Innovation - step change in outsourcing: towards collaborative innovation. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The new IT outsourcing landscape: from innovation to cloud services . Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Venters, Will and Whitley, Edgar A. and Willcocks, Leslie P. and Hindle, John (2012) Cloud on the landscape - promises and challenges. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The new IT outsourcing landscape: from innovation to cloud services . Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Willcocks, Leslie P. and Venters, Will and Whitley, Edgar A. (2012) Cloud and the future of business: from costs to innovation: part three: impact. Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK

Willcocks, Leslie and Venters, Will and Whitley, Edgar (2012) Cloud sourcing: implications for managing the IT function. In: Kotlarsky, Julia and Oshri, Ilan and Willcocks, Leslie P., (eds.) The dynamics of global sourcing: perspectives and practices: 6th Global Sourcing Workshop 2012. Springer, pp. 142-163. ISSN 1865-1348

Willcocks, Leslie P. and Venters, Will and Whitley, Edgar A. (2012) Cloud and the future of business: from costs to innovation: part two: challenges. Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK

Kotlarsky, Julia and Oshri, Ilan and Willcocks, Leslie P., (eds.) (2012) The dynamics of global sourcing: perspectives and practices: 6th Global Sourcing Workshop 2012. Springer. ISSN 1865-1348

Willcocks, Leslie P. and Venters, Will and Whitley, Edgar A. (2012) Cloud and the future of business: from costs to innovation: part four: innovation. Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK

Kotlarsky, Julia and Willcocks, Leslie P. and Oshri, Ilan, (eds.) (2011) New studies in global IT and business service outsourcing: 5th Global Sourcing Workshop: selected revised papers. Springer Verlag, Berlin, Germany. ISSN 1865-1348

Lacity, Mary and Willcocks, Leslie P. and Khan, Shaji (2011) Beyond transaction cost economics: towards an endogenous theory of information technology outsourcing. Journal of strategic information systems, 20 (2). pp. 139-157. ISSN 0963-8687

Willcocks, Leslie P. (2011) Austerity will lead to further government outsourcing, but key lessons need to be learnt to avoid the mistakes of the past. Blog post from London School of Economics & Political Science

Willcocks, Leslie P. and Oshri, Ilan and Kotlarsky, Julia and Rottman, Joseph W. (2011) Outsourcing and offshoring engineering projects: understanding the value, sourcing models, and coordination practices. IEEE Transactions on Engineering Management, 58 (4). pp. 706-716. ISSN 0018-9391

Willcocks, Leslie P. and Venters, Will and Whitley, Edgar A. (2011) Cloud and the future of business: from costs to innovation: part one: promise. Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK

Whitley, Edgar A. and Willcocks, Leslie P. (2011) Achieving step-change in outsourcing maturity: toward collaborative innovation. MIS quarterly executive, 10 (3). pp. 95-109. ISSN 1540-1960

Lacity, Mary C. and Solomon, Stan and Yan, Aihua and Willcocks, Leslie P. (2011) Business process outsourcing studies: a critical review and research directions. Journal of information technology, 26 (4). pp. 221-258. ISSN 0268-3962

Willcocks, Leslie P. and Venters, Will and Whitley, Edgar A. (2011) Cloud and the future of business: from costs to innovation: part five: management. Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK

Lacity, Mary and Khan, Shaji and Yan, Aihua and Willcocks, Leslie P. (2010) A review of the IT outsourcing empirical literature and future research directions. Journal of information technology, 25 (4). pp. 395-433. ISSN 0268-3962

Willcocks, Leslie P. and Griffiths, Catherine (2010) The crucial role of middle management in outsourcing. MIS quarterly executive, 9 (3). pp. 177-193. ISSN 1540-1960

Seddon , P. B. and Reynolds, Peter and Willcocks, Leslie P. (2010) Post-merger IT integration: a comparison of two case studies. In:PACIS 2010 - 14th Pacific Asia Conference on Information Systems (9 - 12 July 2010 : Taipei, Taiwan.).

Cordella, Antonio and Willcocks, Leslie P. (2010) ICTs, marketization and bureaucracy in the UK public sector: the ASPIRE contract. In:4th Global Sourcing Workshop (22nd-25th Marh 2010 : Zermatt, Switzerland).

Cordella, Antonio and Willcocks, Leslie P. (2010) Outsourcing, bureaucracy and public value: reappraising the notion of the “contract state”. Government information quarterly, 27 (1). pp. 82-88. ISSN 0740-624X

Lioliou, Eleni and Willcocks, Leslie P. (2010) Portfolios of control: researching discourses in IT outsourcing. Global sourcing of information technology and business processes, 55 pp. 103-118. ISSN 1865-1348

Lacity, Mary C. and Khan, Shaji A. and Willcocks, Leslie P. (2009) A review of the IT outsourcing literature: insights for practice. Journal of strategic information systems, 18 (3). pp. 130-146. ISSN 0963-8687

Willcocks, Leslie P. and Lacity, Mary (2009) The practice of outsourcing: from information systems to BPO and offshoring. Palgrave, London, UK. ISBN 9780230205413

Willcocks, Leslie P. and Lacity, Mary, (eds.) (2009) Outsourcing information systems: perspectives, practices, globalisation. Sage, London, UK. ISBN 9781848604452

Willcocks, Leslie P. and Whitley, Edgar A. (2009) Developing the information and knowledge agenda in information systems: insights from philosophy. Information society, 25 (3). pp. 190-197. ISSN 0197-2243

Oshri, Ilan and Kotlarsky, Julia and Rottman, Joseph W. and Willcocks, Leslie P. (2009) Global sourcing: recent trends and issues. Information technology and people, 22 (3). pp. 192-200. ISSN 0959-3845

Willcocks, Leslie P. and Griffiths, Catherine and Kotlarsky, Julia (2009) Beyond BRIC: offshoring in non-BRIC countries: Egypt – a new growth market: an LSE Outsourcing Unit report January 2009. London School of Economics and Political Science, London, UK

Lacity, Mary and Willcocks, Leslie P. (2008) Information systems and outsourcing: studies in theory and practice. Palgrave, London, UK. ISBN 9780230205376

Willcocks, Leslie P. and Lee, Allan, (eds.) (2008) Major currents in information systems. Sage, London, UK. ISBN 9781412922623

Oshri, Ilan and Kotlarsky, Julia and Willcocks, Leslie P., (eds.) (2008) Outsourcing global services: knowledge, innovation and social capital. Palgrave, London, UK. ISBN 9780230206670

Oshri, Ilan and Kotlarsky, Julia and Willcocks, Leslie P. (2008) Missing links: building critical social ties for global collaborative work. Communications of the ACM, 51 (4). pp. 76-81. ISSN 0001-0782

Willcocks, Leslie P. and Whitley, Edgar A. and Avgerou, Chrisanthi (2008) The ranking of top IS journals: a perspective from London School of Economics. European journal of information systems, 17 (2). pp. 163-168. ISSN 0960-085X

Kotlarsky, Julia and Van Fenema, Paul C. and Willcocks, Leslie P. (2008) Developing a knowledge-based perspective on coordination: the case of global software projects. Information and management, 45 (2). pp. 96-108. ISSN 0378-7206

Willcocks, Leslie P. and Feeny, David and Lacity, Mary (2008) Transforming human resource processes through outsourcing: enterprise partnership at BAE Systems. In: Grover, Varun and Markus, M. L., (eds.) Business process transformation. M. E. Sharpe, Armonk, NY, USA. ISBN 9780765611918

Cordella, Antonio and Willcocks, Leslie P. (2008) E-Bureaucracy and the new service delivery state: balancing outsourcing and in-house operations. In: Contini, Francesco and Lanzara, Giovan Francesco, (eds.) ICT and innovation in the public sector : European perspectives in the making of E-government. Palgrave Macmillan Ltd, Basingstoke, UK. ISBN 023022489X

Lacity, Mary and Willcocks, Leslie P. and Rottman, J (2008) Global outsourcing of back office services: lessons, trends and enduring challenges. Strategic outsourcing journal, 1 (1). pp. 13-34. ISSN 1753-8297

Willcocks, Leslie P. and Oshri, Ilan and Kotlarsky, Julia (2007) Expertise management in a distributed context: the case of offshore IT outsourcing. In: Virtuality and virtualization. Springer, pp. 295-314. ISBN 9780387730240

Willcocks, Leslie P. and Cullen, Sara and Seddon, Peter B. (2007) IT outsourcing configuration : case research into structural attributes and consequences. In:European Conference in Information Systems (ECIS) (7-9 June 2007 : St. Gallen, Switzerland).

Willcocks, Leslie P. and Reynolds, Peter (2007) IT outsourcing and rebuilding core capabilities at Commonwealth Bank Australia: case research 1997-2007. In:3rd, International Conference on Outsourcing of Information Services (ICOIS) (May 2007 : Heidelberg, Germany).

Willcocks, Leslie P. and Finnegan, David (2007) Implementing CRM - from technology to knowledge. Wiley, Chichester, UK. ISBN 9780470065266

Willcocks, Leslie P. and Oshri, Ilan and Kotlarsky, Julia (2007) Global software development: exploring socialization in strategic distributed projects. Journal of strategic information systems, 16 (1). pp. 25-49. ISSN 0963-8687

Kotlarsky, Julia and Oshri, Ilan and Willcocks, Leslie P. (2007) Social ties in globally distributed software teams: beyond face-to-face meetings. Journal of global information technology management, 10 (4). pp. 7-34. ISSN 1097-198X

Willcocks, Leslie P. and Reynolds, Peter and Feeny, David (2007) Evolving IS capabilities to leverage the external IT services market. MIS quarterly executive, 6 (3). pp. 127-145. ISSN 1540-1960

Oshri, Ilan and Kotlarsky, Julia and Willcocks, Leslie P. (2007) Managing dispersed expertise in IT offshore outsourcing, lessons from Tata consultancy services. MIS quarterly executive, 6 (2). pp. 53-65. ISSN 1540-1960

Seddon, Peter B and Cullen, Sara and Willcocks, Leslie P. (2007) Does Domberger's theory of 'the contracting organization' explain why organizations outsource IT and the levels of satisfaction achieved? European journal of information systems, 16 (3). pp. 237-257. ISSN 0960-085X

Willcocks, Leslie P. (2007) Offshore, nearshore, bestshore - are you sure? Mutual fund technologies focus, Winter (2007). pp. 54-56.

Willcocks, Leslie P. and Cullen, Sara (2007) The CEO role in delivering strategic advantage. Logica in association with Warwick Business School, London, UK

Willcocks, Leslie P. and Cullen, Sara and Lacity, Mary (2007) The CEO guide to selecting effective suppliers. Logica, London, UK

Willcocks, Leslie P. and Lacity, Mary and Cullen, S (2007) Information technology sourcing: fifteen years of learning. In: Mansell, Robin, (ed.) Oxford handbook of information and communication technologies. Oxford University Press, Oxford, UK, pp. 244-272. ISBN 9780199266234

Kotlarsky, Julia and Van Fenema, Paul C. and Willcocks, Leslie P. (2006) Case research in global software projects: coordinating through knowledge. In:International Conference in Information Systems (ICIS) (10-13 Dec 2006 : Milwaukee, Wisconsin, USA).

Willcocks, Leslie P. and Feeny, David (2006) IT outsourcing and core IS capabilities: challenges and lessons at Dupont. Information systems management, 23 (1). pp. 49-56. ISSN 1058-0530

Willcocks, Leslie P. and Feeny, David (2006) Retained capabilities for IT and back-office outsourcing. MIS quarterly executive, ISSN 1540-1960

Gray, Paul and Lyytinen, Kalle J. and Saunders, Carol S. and Watson, Richard T. and Willcocks, Leslie P. and Zwass, Vladimir (2006) How shall we manage our journals in the future: a discussion of Richard T. Watson's proposals at ICIS 2004. Communications of the AIS, 18 (14). pp. 275-295. ISSN 1529-3181

Willcocks, Leslie P. and Finnegan, David (2006) Knowledge sharing issues in the introduction of a new technology. Journal of enterprise information management, 19 (6). pp. 568-590. ISSN 1741-0398

Ciborra, Claudio and Willcocks, Leslie P. (2006) The mind or the heart?: it depends on the (definition of) situation. Journal of information technology, 21 (3). pp. 129-139. ISSN 0268-3962

Willcocks, Leslie P. and Lacity, Mary (2006) Global sourcing of business and IT services. Palgrave Macmillan, Basingstoke. ISBN 9780230006591

Willcocks, Leslie P. and Cullen, S. and Lacity, M. (2006) The outsourcing enterprise: selecting and leveraging supplier capabilities. In:Mediterranean Conference on Information Systems (5-9 Oct 2006 : Venice, Italy).

Willcocks, Leslie P. and Cullen, S. and Seddon, P. (2006) What is IT outsourcing success? a multi-dimensional perspective. In: Proceedings of the thirty-eighth Hawaii international conference on systems sciences. IEEE, Honolulu, USA.

Lacity, Mary and Willcocks, Leslie P. and Feeny, David (2006) The twelve supplier capabilities: part I. Cutter Consortium, Arlington, MA., USA

Lacity, Mary and Feeny, David and Willcocks, Leslie P. (2006) The twelve supplier capabilities: part II. Cutter Consortium, Arlington, MA., USA

Willcocks, Leslie P. (2006) Michel Foucault in the social study of ICTs: critique and reappraisal. Social science computer review, 24 (3). pp. 274-295. ISSN 0894-4393

Willcocks, Leslie P. and Feeny, David and Olson, Nancy (2006) Implementing core IS capabilities: Feeny–Willcocks IT governance and management framework revisited. European management journal, 24 (1). pp. 28-37. ISSN 0263-2373

Feeny, David and Willcocks, Leslie P. and Lacity, Mary (2006) Business process outsourcing, knowledge and innovation - a study of enterprise partnership. In: Hirschheim, Rudy and Heinzl, Armin and Dibbern, Jens, (eds.) Information systems outsourcing: enduring themes, new perspectives, and global challenges. Springer-Verlag, Berlin, UK, pp. 543-582. ISBN 9783540348757

Willcocks, Leslie P. and Hindle, J. and Feeny, David (2005) IT and business process outsourcing: the knowledge potential. IT management select, 11 (4). pp. 75-83. ISSN 1383-9667

Oshri, Ilan and Kotlarsky, Julia and Willcocks, Leslie P. (2005) Before, during, and after face-to-face meetings: lifecycle of social ties in globally distributed teams. In:International Conference on Information Systems (11-14 Dec 2005 : Las Vegas, USA).

Cullen, Sara and Seddon, Peter B. and Willcocks, Leslie P. (2005) IT outsourcing configuration : research into defining and designing outsourcing arrangements. Journal of strategic information systems, 14 (4). pp. 357-387. ISSN 0963-8687

Willcocks, Leslie P. (2005) Risk and ICTS. In: Hoque, Faisal and Sambamurthy, V. and Zmud, Robert and Trainer, Tom and Wilson, Carl, (eds.) Winning the three-legged race: when business and technology run together. Prentice Hall, New York, USA, pp. 167-169. ISBN 9780131877269

Finnegan, David and Willcocks, Leslie P. (2005) Knowledge issues in the introduction of CRM systems: tacit knowledge, psychological contracts, subcultures and impacts. In:The 13th European Conference on Information Systems (26-28 May 2005 : Regensburg, Germany).

Cullen, Sara and Seddon, Peter and Willcocks, Leslie P. (2005) Managing outsourcing: the lifecycle imperative. MIS quarterly executive, 4 (1). ISSN 1540-1960

Willcocks, Leslie P. (2005) Myth understanding. Outsourcing essentials, 3 (4).

Willcocks, Leslie P. (2005) Eye of the market 2 - social capital: the London insurance market's secret weapon? Knowledge Capital Partners, London, UK

Willcocks, Leslie P. and Cullen, Sara (2005) The power of relationships. Logica in association with the London School of Economics, London, UK

Willcocks, Leslie P. and Lacity, Mary and Kern, T. (2005) Netsourcing: survey and critique. Journal of global information management, ISSN 1062-7375

Feeny, David and Lacity, Mary and Willcocks, Leslie P. (2005) Taking the measure of outsourcing providers. MIT Sloan Management Review, 46 (3). pp. 41-48. ISSN 0019-848x

Willcocks, Leslie P. and Mingers, John (2004) Social theory and philosophy for information systems. John Wiley & Sons Ltd, Chichester, UK. ISBN 9780470851173

Sauer, C. and Willcocks, Leslie P. (2004) Strategic alignment revisited: connecting organisational architecture and IT infrastructure. In:The Thirty-Seventh Hawaii International Conference on Systems Sciences (5-8 Jan 2004 : Hawaii, USA).

Plant, Robert and Willcocks, Leslie P. (2004) The sourcing of ebusiness projects: research into practice. In:The Thirty-Seventh Hawaii International Conference on Systems Sciences (5-8 Jan 2004 : Hawaii, USA).

Cullen, Sara and Willcocks, Leslie P. (2004) IT outsourcing: carving the right strategy. General management review, 2004 (Jan-Ma). pp. 1-6.

Willcocks, Leslie P. (2004) Offshore, onshore: are you sure? Information economics journal, 1 (3). ISSN 1740-7052

Willcocks, Leslie P. (2004) Eye of the market 1 - the London insurance market: modernisation or muddle? Knowledge Capital Partners, London, UK

Willcocks, Leslie P. and Hindle, John and Feeny, David and Lacity, Mary (2004) IT and business process outsourcing: the knowledge potential. Information systems management journal, 21 (3). pp. 7-15. ISSN 1058-0530

Willcocks, Leslie P. and Plant, Robert (2004) The e-sourcing opportunity: from projects to ASPs and value networks. In: Currie, Wendy, (ed.) Value creation for e-business models. Butterworth-Heinemann, Oxford, pp. 253-282. ISBN 0750661402

Lacity, M. and Willcocks, Leslie P. and Feeny, D. (2004) BPO as enterprise partnership: the BAE-Xchanging transformation strategy for HR procurement. In: Brudenall, Peter, (ed.) Technology and offshore outsourcing strategies. Palgrave, pp. 133-161. ISBN 9781403946195

Willcocks, Leslie P. and Hindle, J. and Feeny, D. and Lacity, M. (2004) Leveraging knowledge through outsourcing: enterprise partnering in the London insurance market. In: Lawson, R., (ed.) Achieving competitive advantage through collaborative partnerships. CxO, London, UK.

Willcocks, Leslie P. and Feeny, D. (2004) Managing strategic IT projects: CLASS (a) the Norwich Union experience. European Case Clearing House, Cranfield, UK.

Willcocks, Leslie P. and Lacity, M. and Feeny, D. (2004) Transforming a human resource function through outsourcing: the BAE systems - xchanging enterprise partnership. European Case Clearing House, Cranfield, UK.

Willcocks, Leslie P. and Feeny, D. (2004) Managing strategic IT projects: CLASS (b) the IBM experience. European Case Clearing House, Cranfield, UK.

Willcocks, Leslie P. and Hindle, John and Feeny, David and Lacity, Mary (2003) Knowledge in outsourcing: the missed business opportunity. Knowledge management, 7 (2). ISSN 1369-1368

Lacity, Mary and Feeny, David and Willcocks, Leslie P. (2003) Transforming a back-office function: lessons from BAE Systems' experience with an enterprise partnership. MIS quarterly executive, 2 (2). pp. 86-103. ISSN 1540-1960

Plant, Robert and Willcocks, Leslie P. and Olson, Nancy (2003) Managing e-business performance: towards a revised balanced scorecard approach. Information systems and e-business management, 1 (3). pp. 265-281. ISSN 1617-9846

Sauer, Chris and Willcocks, Leslie P. (2003) Establishing the business of the future: the role of organizational architecture and information technologies. European management journal, 21 (4). pp. 497-508. ISSN 0263-2373

Willcocks, Leslie P. and Plant, Robert (2003) How corporations e-source: from business technology projects to value networks. Information systems frontiers, 5 (2). pp. 175-193. ISSN 1387-3326

Willcocks, Leslie P. (2003) IT outsourcing myths: too good to be false. Information economics journal, 1 (2). ISSN 1740-7052

Willcocks, Leslie P. (2003) Outsourcing and knowledge: the missed opportunity. Information economics journal, 1 (1). ISSN 1740-7052

Hindle, John and Willcocks, Leslie P. and Feeny, David and Lacity, Mary (2003) Value-added outsourcing at Lloyd's and BAE Systems. Knowledge management review, 6 (4). pp. 28-31. ISSN 1369-7633

Willcocks, Leslie P. and Cullen, Sara (2003) Intelligent IT outsourcing: eight building blocks for success. Butterworth-Heinemann, Oxford. ISBN 9780750656511

Willcocks, Leslie P. and Seddon, Peter B and Shanks, Graeme (2003) Second wave enterprise resource planning systems: implementing for effectiveness. Cambridge University Press, Cambridge. ISBN 9780521819022

Willcocks, Leslie P. and Lacity, Mary (2003) Information technology sourcing reflections. Wirtschaftsinformatik, 45 (2). pp. 115-125. ISSN 0937-6429

Willcocks, Leslie P. and Sauer, C. (2003) Building a platform for e-business: business and technology choices. In: Chowdury, Subir, (ed.) Next generation business handbook. Wiley, Chichester, UK, pp. 1183-1198. ISBN 9780471669968

Willcocks, Leslie P. (2003) IT and business process outsourcing in Europe, USA and Australia: recent research. In:Knowledge Intensive Services and Changing Organisational Forms (26-27 November 2003 : Manchester, UK).

Willcocks, Leslie P. and Feeny, D. (2003) Implementing core IT capabilities. In:Society for Information Management Conference (December 2003 : Seattle).

Kern, Thomas and Kreijger, Jeroen and Willcocks, Leslie P. (2002) Exploring ASP as sourcing strategy: theoretical perspectives, propositions for practice. Journal of strategic information systems, 11 (2). pp. 153-177. ISSN 0963-8687

Kern, Thomas and Willcocks, Leslie P. and Lacity, Mary (2002) Application service provision: risk assessment and mitigation. MIS quarterly executive, 1 (2). pp. 113-126. ISSN 1540-1960

Kern, Thomas and Willcocks, Leslie P. (2002) Exploring relationships in IT outsourcing: the interaction approach. European journal of information systems, 11 (1). pp. 3-19. ISSN 0960-085X

Willcocks, Leslie P. (2002) How radical was IT-enabled BPR? Evidence on financial and business impacts. International journal of flexible manufacturing systems, 14 (1). pp. 11-31. ISSN 0920-6299

Willcocks, Leslie P. and Kern, Thomas and Van Heck, E. (2002) The winner's curse in IT outsourcing: strategies for avoiding relational trauma. California management review, 44 (2). pp. 47-69. ISSN 0008-1256

Sauer, Chris and Willcocks, Leslie P. (2002) The evolution of the organizational architect. MIT Sloan management review, 43 (3). pp. 41-49. ISSN 1532-9194

Seddon, Peter B. and Graeser, Valerie and Willcocks, Leslie P. (2002) Measuring organizational IS effectiveness: an overview and update of senior management perspectives. The database for advances in information systems, 33 (2). pp. 11-28. ISSN 0095-0033

Willcocks, Leslie P. and Olson, Nancy and Petherbridge, Peter (2002) Making IT count: strategy, delivery infrastructure. Butterworth-Heinemann, Oxford, UK. ISBN 075064821X

Willcocks, Leslie P. and Kern, Thomas and Lacity, Mary (2002) Netsourcing. Prentice Hall, New York. ISBN 9780130923554

Willcocks, Leslie P. and Kern, Thomas (2002) Contract, control and 'presentation' in IT outsourcing: research in thirteen organizations. In: Tan, Felix. B, (ed.) Advanced Topics In Global Information Management. Idea Group Publishing, Hershey, PA, pp. 227-249.

Willcocks, Leslie P. and Lacity, Mary (2002) Survey of IT outsourcing experiences in US and UK organizations. In: Tan, Felix. B, (ed.) Advanced Topics In Global Information Management. Idea Group Publishing, Hershey, pp. 160-189.

Willcocks, Leslie P. and Plant, Robert (2001) Pathways to e-business leadership: getting from Bricks to Clicks. In: Brynjolfsson, Erik and Urban, Glen. L, (eds.) Strategies For E-Business Success. Jossey - Bass, San Francisco, CA, pp. 115-138. ISBN 9780787958480

Francalanci, Chiara and Willcocks, Leslie P. and Kern, Thomas (2001) Internet and the horizontal integration of IT businesses. European management journal, 19 (2). pp. 145-156. ISSN 0263-2373

Willcocks, Leslie P. and Plant, Robert (2001) Pathways to e-business leadership: getting from bricks to clicks. MIT Sloan management review, 42 (3). pp. 50-59. ISSN 1532-9194

Willcocks, Leslie P. (2001) Outsourcing IT and e-business. In: Remenyi, Dan and Brown, Ann, (eds.) Make or break issues In IT management. Butterworth, Oxford, pp. 17-40. ISBN 9780750650342

Willcocks, Leslie P. and Graeser, Valerie (2001) Delivering IT and e-business value. Butterworth, Oxford. ISBN 9780750647441

Willcocks, Leslie P. and Lacity, Mary (2001) Global IT outsourcing: search for business advantage. John Wiley & Sons, Chichester. ISBN 9780471899594

Willcocks, Leslie P. and Kern, Thomas (2001) The relationship advantage: information technologies, sourcing and management. Oxford University Press, Oxford, UK. ISBN 9780199241927

Sauer, Chris and Willcocks, Leslie P. (2000) Moving to e-business. Random House Business Books, London, UK. ISBN 0712669833

Willcocks, Leslie P. and Lester, Stephanie (1999) Beyond the IT productivity paradox: assessment issues. John Wiley & Sons, Chichester. ISBN 9780471986928

Willcocks, Leslie P. (1999) Evaluating the outcomes of information systems plans. In: Galliers, Robert D. and Leidner, Dorothy E. and Baker, B.S.H, (eds.) Strategic information management: challenges and strategies in managing information systems. Butterworth Heinemann, Oxford, UK, pp. 271-290. ISBN 075063975x

Willcocks, Leslie P. and Feeny, David (1999) Rethinking capabilities and skills in the information systems function. In: Currie, Wendy and Galliers, Robert D., (eds.) Rethinking MIS. Oxford University Press, Oxford, pp. 444-473. ISBN 9780198775324

Willcocks, Leslie P. and Lester, Stephanie and Graeser, Valerie (1998) Cybernomics and IT productivity: not business as usual. European management journal, 16 (3). pp. 272-283. ISSN 0263-2373

Willcocks, Leslie P. and Currie, W. (1998) Analysing IT outsourcing decisions in the context of size, interdependency and risk. Information systems journal, 8 (2). pp. 119-143. ISSN 1350-1917

Willcocks, Leslie P. and Lacity, Mary (1998) Strategic sourcing of information systems. Wiley, Chichester, UK. ISBN 047197787X

Christiaanse, Ellen and O'Callaghan, Ramon and Whitley, Edgar A. and Willcocks, Leslie P. (1998) Panel: doing and writing up case research: issues and practices. In: Baets, Walter R. J., (ed.) Proceedings of the 6th European Conference on Information Systems: 4-6 June 1998. Euro-Arab Management School, University Aix-Marseille II, Aix-en-Provence, France. ISBN 9788492383306

Willcocks, Leslie P. and Lester, S. (1997) In search of IT productivity: assessment issues. Journal of the Operational Research Society, 48 (11). pp. 1082-1094. ISSN 0160-5682

Willcocks, Leslie P. and Feeny, D and Islei, G (1997) Managing information technology as a strategic resource. McGraw-Hill Higher Education, Maidenhead. ISBN 007709364X 978-0077093648

Willcocks, Leslie P. and Lacity, Mary and Feeny, David (1996) Sourcing information technology capability. A decision-making framework. In: Earl, Michael, (ed.) Information management: the organizational dimension. Oxford University Press, Oxford, UK, pp. 399-425. ISBN 9780198257608

Willcocks, Leslie P. and Fitzgerald, Guy (1996) IT outsourcing and the changing shape of the information systems function. In: Earl, Michael, (ed.) Information management: the organizational dimension. Oxford University Press, Oxford, pp. 270-294. ISBN 9780198257608

Willcocks, Leslie P. (1995) Investing in information systems: evaluation and management. Chapman and Hall, London, UK. ISBN 041272670X

Willcocks, Leslie P. (1994) Managing information systems in UK public administration - trends and future prospects. Public administration, 72 (1). pp. 13-32. ISSN 0033-3298

Willcocks, Leslie P. and Mason, D. (1993) Systems analysis, systems design. Alfred Waller Publishing, Henley, U.K.. ISBN 872474098

Willcocks, Leslie and Harrow, Jenny (1992) Rediscovering public services management. McGraw Hill, London, U.K.. ISBN 0077074300

Willcocks, Leslie P. (1992) Strategy development and delivery: dealing with the IT evaluation question. In: Brown, A, (ed.) Creating business-based IT strategies. Chapman and Hall, Dordrecht, NL, pp. 105-134. ISBN 9780412459108

Willcocks, Leslie P. and Mason, David (1988) New technology, human resources and workplace relations. The role of management. Employee relations, 10 (6). pp. 3-8. ISSN 0142-5455

Willcocks, Leslie and Mason, David (1987) Intermediate systems analysis. Alfred Waller, London, U.K.. ISBN 0948825251

Willcocks, Leslie P. and Mason, David (1987) Computerising work: people, systems design and workplace relations. Paradigm, London, UK. ISBN 0948825650

Willcocks, Leslie P. and Mason, David (1987) Computerising: lessons from the DHSS pensions strike. Employee relations, 9 (1). pp. 17-22. ISSN 0142-5455

Lioliou, Eleni and Willcocks, Leslie IT outsourcing governance: illuminating on the interplay between contractual and relational governance. In: ICIS 2010 Proceedings. .

Willcocks, Leslie and Reynolds, Peter Building core IS capabilities for business change: the Commonwealth Bank case. In: ICIS 2010 Proceedings. .