Coyle-Shapiro, Jacqueline

Shore, Lynn M. and Coyle-Shapiro, Jacqueline A-M. and Tetrick, Lois E., (eds.) (2012) The employee-organization relationship: applications for the 21st century. Routledge Academic, London, UK. ISBN 9780415880770

Shore, Lynn M. and Coyle-Shapiro, Jacqueline A-M. (2012) Perceived organizational cruelty: an expansion of the negative employee-organization relationship domain. In: The employee-organization relationship: applications for the 21st century. Routledge, Taylor &Francis Group, New York, USA, pp. 139-157. ISBN 9780415880770

Parzefall, M. and Coyle-Shapiro, Jacqueline A-M. (2011) Making sense of psychological contract breach. Journal of managerial psychology, 26 (1). pp. 12-27. ISSN 0268-3946

Conway, Neil and Coyle-Shapiro, Jacqueline A-M. (2011) The reciprocal relationship between psychological contract fulfilment and employee performance and the moderating role of perceived organizational support and tenure. Journal of occupational and organisational psychology, 85 (2). pp. 277-299. ISSN 0963-1798

Chaudhry, A. and Coyle-Shapiro, Jacqueline A-M. and Wayne, Sandy J. (2011) A longitudinal study of the impact of organizational change on transactional, relational, and balanced psychological contracts. Journal of leadership & organizational studies, 18 (2). pp. 247-259. ISSN 1548-0518

Shore, Lynn M. and Coyle-Shapiro, Jacqueline A-M. and Chen, Xiao-Ping and Tetrick, Lois E. (2009) Social exchange in work settings: content, process, and mixed models. Management and organization review, 5 (3). pp. 289-302. ISSN 1740-8776

Dulac, Tanguy and Coyle-Shapiro, Jacqueline A-M. and Henderson, David J. and Wayne, Sandy J. (2008) Not all responses to breach are the same: a longitudinal study examining the interconnection of social exchange and psychological contract processes in organizations. Academy of management journal, 51 (6). pp. 1079-1098. ISSN 0001-4273

Coyle-Shapiro, Jacqueline A-M. and Parzefall, M. (2008) Psychological contracts. In: Cooper, Cary L. and Barling, Julian, (eds.) The SAGE handbook of organizational behavior. SAGE Publications, London, UK, pp. 17-34. ISBN 9781412923859

Coyle-Shapiro, Jacqueline A-M. and Shore, Lynn M (2007) The employee-organization relationship: where do we go from here? Human resource management review, 17 (2). pp. 166-179. ISSN 1053-4822

Coyle-Shapiro, Jacqueline A-M. and Morrow, Paula C. (2006) Organizational and client commitment among contracted employees. Journal of vocational behavior, 68 (3). pp. 416-431. ISSN 1095-9084

Coyle-Shapiro, Jacqueline and Morrow, Paula and Kessler, Ian (2006) Serving two organizations : exploring the employment relationship of contracted employees. Human resource management, 45 (4). pp. 561-583. ISSN 0090-4848

Coyle-Shapiro, Jacqueline A-M. (2006) Psychological contracts. In: Greenhaus, Jeffrey and Callanan, Gerard, (eds.) Encyclopedia of career development. Sage, London, UK, pp. 652-658. ISBN 9781412905374

Coyle-Shapiro, Jacqueline A-M. and Conway, Neil (2005) Exchange relationships : examining psychological contracts and perceived organizational support. Journal of applied psychology, 90 (4). pp. 774-781. ISSN 0021-9010

Coyle-Shapiro, Jacqueline A-M. and Parzefall, M. (2005) Examen de la théorie du contrat psychologique: questions clés relatives à la compréhension et à la recherche sur la relation d'emploi. In: Delobbe, Nathalie and Herrbach, Olivier and Lacaze, Delphine and Mignonac, Karim, (eds.) Comportement organisationnel: Contrat psychologique, émotions au travail, socialisation organisationnelle. De Boeck, Paris, France. ISBN 9782804149338

Coyle-Shapiro, Jacqueline A-M. and Neuman, Joel H. (2004) The psychological contract and individual differences: the role of exchange and creditor ideologies. Journal of vocational behavior, 64 (1). pp. 150-164. ISSN 0001-8791

Coyle-Shapiro, Jacqueline A-M. and Kessler, Ian and Purcell, John (2004) Reciprocity or "it's my job": exploring organizationally directed citizenship behavior in a National Health Service setting. Journal of management studies, 41 (1). pp. 85-106. ISSN 0022-2380

Coyle-Shapiro, Jacqueline A-M. and Kessler, Ian and Purcell, John (2004) Exploring organizationally directed citizenship behaviour: reciprocity or 'It's my job'? Journal of management studies, 41 (1). pp. 85-106. ISSN 1467-6486

Coyle-Shapiro, Jacqueline A-M. and Conway, Neil (2004) Commonalities and conflicts between different perspectives of the employment relationship: towards a unified perspective. In: Coyle-Shapiro, Jacqueline A-M. and Shore, Lynn M and Taylor, Susan M and Tetrick, Lois, (eds.) The Employment Relationship: Examining Psychological and Contextual Perspectives. Oxford University Press, Oxford, UK, pp. 119-131. ISBN 9780199269136

Coyle-Shapiro, Jacqueline A-M. and Conway, Neil (2004) The employment relationship through the lens of social exchange. In: Coyle-Shapiro, Jacqueline A-M. and Shore, Lynn M and Taylor, Susan M and Tetrick, Lois, (eds.) The Employment Relationship: Examining Psychological and Contextual Perspectives. Oxford University Press, Oxford, UK, pp. 5-28. ISBN 9780199269136

Shore, Lynn M. and Tetrick, Lois E. and Taylor, M and Coyle-Shapiro, Jacqueline A-M. and Liden, Robert C. and McLean, Judi and Morrison, Elizabth and Porter, Lyman and Robinson, Sandra and Roehling, Mark and Rousseau, Denise and Schalk, Rene and Tsui, Anne and Van Dyne, Linn (2004) The employee-organizational relationship: a timely concept in a period of transition. In: Ferris, G and Martocchio, J, (eds.) The employee-organizational relationship : A timely concept in a period of transition. Emerald Group Publishing Limited, pp. 291-370. ISBN 0742-7301

Coyle-Shapiro, Jacqueline A-M. and Shore, L. and Taylor, M. S. and Tetrick, L., (eds.) (2004) The employment relationship: examining psychological and contextual perspectives. Oxford University Press, Oxford, UK. ISBN 9780199286836

Shore, Lynn M. and Coyle-Shapiro, Jacqueline A-M. (2003) New developments in the employee-organization relationship. Journal of organizational behavior, 24 (5). pp. 443-450. ISSN 0894-3796

Coyle-Shapiro, Jacqueline A-M. and Kessler, Ian (2003) The employment relationship in the U.K. public sector: a psychological contract perspective. Journal of public administration research and theory, 13 (2). pp. 213-230. ISSN 1053-1858

Coyle-Shapiro, Jacqueline A-M. and Morrow, Paula C. (2003) The role of individual differences in employee adoption of TQM orientation. Journal of vocational behavior, 62 (2). pp. 320-340. ISSN 1095-9084

Coyle-Shapiro, Jacqueline A. (2002) A psychological contract perspective on organizational citizenship behavior. Journal of organizational behavior, 23 (8). pp. 927-946. ISSN 1099-1379

Coyle-Shapiro, Jacqueline A-M. and Kessler, Ian (2002) Exploring reciprocity through the lens of the psychological contract: employee and employer perspectives. European journal of work and organizational psychology, 11 (1). pp. 69-86. ISSN 1464-0643

Coyle-Shapiro, Jacqueline A-M. (2002) Changing employee attitudes: the independent effects of TQM and profit sharing on continuous improvement orientation. Journal of applied behavioral science, 38 (1). pp. 57-77. ISSN 1552-6879

Coyle-Shapiro, Jacqueline A-M. and Morrow, Paula C. and Richardson, Ray and Dunn, Stephen R. (2002) Using profit sharing to enhance employee attitudes: a longitudinal examination of the effects on trust and commitment. Human resource management, 41 (4). pp. 423-439. ISSN 1099-050X

Coyle-Shapiro, Jacqueline A-M. and Kessler, Ian (2002) Contingent and non-contingent working in local government: contrasting psychological contracts. Public administration, 80 (1). pp. 77-101. ISSN 0033-3298

Coyle-Shapiro, J. (2001) Managers: caught in the middle of a psychological contract muddle. In:Annual meeting of the Academy of Management (August 2001 : Washington DC).

Coyle-Shapiro, Jacqueline A-M. and Kessler, Ian (2000) Consequences of the psychological contract for the employment relationship: a large scale survey. Journal of management studies, 37 (7). pp. 903-930. ISSN 1467-6486

Kessler, Ian and Purcell, John and Coyle-Shapiro, Jacqueline A-M. (2000) New forms of employment relations in the public services: the limits of strategic choice. Industrial relations journal, 31 (1). pp. 17-34. ISSN 0019-8692

Coyle-Shapiro, Jacqueline A-M. (2000) TQM and organizational change: a longitudinal study of the impact of a TQM intervention on work attitudes. In: Pasmore, W.A. and Woodman, R.W., (eds.) Research in organizational change and development. Elsevier, pp. 129-169. ISBN 9780762306275

Kessler, Ian and Purcell, John and Coyle-Shapiro, Jacqueline A-M. (2000) Employment relations in local government: strategic choice and the case of Brent. Personnel review, 29 (2). pp. 162-183. ISSN 0048-3486

Coyle-Shapiro, Jacqueline A-M. (1999) Employee participation and assessment of an organizational change intervention: a three wave study of Total Quality Management. Journal of applied behavioral science, 35 (4). pp. 439-456. ISSN 1552-6879

Kessler, Ian and Coyle-Shapiro, Jacqueline A-M. and Purcell, John (1999) Outsourcing and the employment relationship: an employee perspective. Human resource management journal, 9 (2). pp. 5-19. ISSN 0954-5395

Kessler, Ian and Coyle-Shapiro, Jacqueline A-M. (1998) Restructuring the employment relationship in Surrey county council. Employee relations, 20 (4). pp. 365-382. ISSN 0142-5455

Coyle-Shapiro, Jacqueline A-M. (1995) The impact of TQM on teamwork: a longitudinal study. Employee relations, 17 (3). pp. 63-74. ISSN 0142-5455