Page contents > Coming to visit
If you write to or email us, your enquiry will be dealt with in strict rotation, and it may take us some time to reply, particularly at busy times of year. We will endeavour to reply within one working week. Please do not repeat your enquiry until after this time has elapsed as this diverts staff from other work and delays the admissions process.
The Graduate Admissions Office is closed for ten days over Christmas and New Year and for a week over the Easter period. This results in a backlog of correspondence and increased processing times during January and April especially. We provide information online about our current processing dates| and vacations| to keep applicants up to date with how the admissions process is going. Please check the current processing dates before contacting us to enquire whether your documents have been received. As soon as your documents are processed they will appear on your record on the tracking system. All documents must be sent to the Graduate Admissions Office - sending documents to the individual academic department will delay your application.
Asking a question/sending information by email
The website and admissions enquiries system are the quickest and most comprehensive way of answering any questions you may have. Please explore the site before contacting the Graduate Admissions Office. If your question cannot be answered by reference to the online resources, you can email us via the on-line enquiries system. We do not have a direct email address.
If you wish to make changes to your application, to send us more information (eg additional transcripts, test scores etc) or to inform us of a decision (such as wishing to defer your offer), then you should use the 'How do I...?' | forms.
Any changes to your address should be made using the link on your record on the online application tracker.|
Please ensure that our domain name - lse.ac.uk - is added to your safe senders list. Many of our email responses are database driven and may end up being mis-directed into your junk mail folder.
Sending documents through the post
Our postal address is:
Graduate Admissions,
The London School of Economics and Political Science,
PO Box 13420,
Houghton Street,
London,
WC2A 2AR,
United Kingdom.
If you are sending your documents via a parcel delivery service who cannot deliver to a PO Box number, please use the alternative address of:
Graduate Admissions,
The London School of Economics and Political Science,
Houghton Street,
London,
WC2A 2AE,
United Kingdom.
Please note we operate a five day turnaround time in processing incoming post, which may mean that your documents are not processed immediately. Please allow five working days from the date we received your items before contacting us, to give us time to process them.
Contacting us via phone or fax
To call us please ring +44 (0)20 7955 7160. We use an automated system |to direct your call to the most appropriate person.
If you wish to fax documents to us please use +44 (0)20 7955 6137. The five day turnaround time applies to all incoming documents including faxes, so please allow five working days from the date we received your items before contacting us, to give us time to process them.
Please include your full name and application number in any correspondence.
Coming to visit
You should come to the Student Services Centre on the ground floor of the Old Building on Houghton Street. Please see maps and directions| for a map of the area and a route diagram.
Further information
When we are open
Please come to the Student Services Centre| in the Old Building on the ground floor for answers to your general queries. A member of the graduate admissions office will be available for in-depth discussion between 12-1 and 3.00-4.00 weekdays except on Wednesdays when we will be available 12-1 only, between terms| when we operate a 12-1 shift only and when the School is closed for public holidays|.
What to do when we are closed, but you have documents or an application to hand in
If you would like to drop off an application or documents, but can only visit outside of our opening hours, you may post them in the drop in box, situated in the Student Services Centre. Please place all documents in a sealed envelope to ensure that they do not get separated, as this may delay processing.